Legal
Privacy Policy
Last updated: July 16, 2026
1. Introduction
This Privacy Policy explains how StackEase may collect, use, store, and protect information when users access the platform, create accounts, submit requests, make payments, manage subscriptions, or contact support.
2. Information We May Collect
We may collect account details such as name, email address, phone number, business profile information, request details, invoice records, payment references, subscription records, support messages, and technical information such as IP address and user agent.
3. How We Use Information
Information may be used to create and manage user accounts, review concierge requests, generate invoices, confirm payments, manage subscriptions, provide support, improve platform operations, prevent misuse, and maintain security records.
4. Payment Information
StackEase may store payment references, invoice status, proof of payment paths, gateway responses, and verification records. Card or bank payment processing may be handled by third-party payment providers, and StackEase should not store full card details.
5. Sensitive Access Information
StackEase is designed so sensitive access or setup information should not be stored in plain text. Where sensitive setup payloads are necessary, they should be stored using encryption and revealed only under controlled conditions.
6. Third-Party Providers
Users may request support for third-party tools. These providers may have their own privacy policies, terms, data practices, account rules, and security controls. StackEase is not responsible for the independent privacy practices of third-party platforms.
7. Data Security
StackEase aims to use reasonable technical and operational safeguards to protect user information. However, no digital system is completely risk-free, and users should also protect their own accounts and devices.
8. Data Retention
StackEase may retain records needed for account management, invoices, payment confirmation, support, audit logs, legal compliance, dispute handling, and operational continuity.
9. User Rights
Users may request correction or review of certain account information where applicable. Some records may be retained where required for security, legal, accounting, dispute, or operational reasons.
10. Updates to This Policy
StackEase may update this Privacy Policy as the platform develops, new features are added, or legal and operational requirements change.
This page is a practical working draft for MVP development and should be reviewed by a qualified legal professional before public launch.